Our Values

Our Values

First-Rate Office Products and Services Since 1959

Charles Hilyard opened Hilyard’s Business Solutions (originally Hilyard’s Inc.) in Wilmington, Delaware in 1959. He built his business on two ideals: A commitment to integrity and a belief in the value of hard work.

“Treat customers fairly with honest practices,” he once said, “and you will have customers for life.” We’ve stayed true to that maxim, which has created successful partnerships for more than 50 years. We look forward to continuing this tradition for many years to come.

Hilyard’s Core Values

At Hilyard’s Business Solutions, everything we do comes from these core values:

Family Owned

Hilyard’s has remained a family-owned business since it opened more than 50 years ago. This has allowed us to maintain our tradition of fair, honest practices while growing in new and exciting ways.

In 1992, Charles Hilyard’s youngest son Robert took over the family business. One of Rob’s biggest contributions to the company has been a focus on the cutting edge of technology. We became an unparalleled provider of IT and document management solutions. We will continue to offer our customers the most up-to-date products while maintaining our five decade-old tradition of hard work and customer service.

Outstanding Service

In business, your longevity depends on the respect and confidence of your customers. They need to know that you understand their needs and will work to meet them. We’ve always understood this and made it the cornerstone of our company.

When you come to Hilyard’s, you’ll get the attention and dedication that your business deserves. You can always get someone on the phone during business hours. Also, we’re proud of the fact that people come to us for our service even when they don’t purchase our products.

Community Involvement

A company can only succeed thanks to the community around it. That’s why we stay involved in our own community. In addition to serving businesses in our community through the products and services we offer, you’ll also see our team helping out the local community by painting houses, delivering food, giving blood and more.

Hilyard’s Products and Services

For info on our products and services, check out these sections of our website:

For more information about Hilyard's Business Solutions, please contact us.

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