If you're on the hunt for new phone systems, you may be surprised to learn just how many options are out there. That's good news because it means you can choose exactly what works for you--but it also means more research. Today, we're comparing the two big categories--landline and Voice over Internet Protocol (VoIP)--to help you make the best choice.
VoIP or Landline Phone Systems?
While remote and hybrid work have proven just how effective online communication can be, there's no replacement for good old phone systems. They're an effective, familiar way to stay in contact with on-site teams, multiple company locations, and sometimes even global customers.
However, to get all these benefits, you need phone systems that keep their promises. Let's find out if VoIP and landline systems do just that:
VoIP
VoIP phone systems work using, you guessed it, the internet. That means they're as fast and reliable as your internet connection is. You don't need pricey hardware upgrades or a system of copper wires to make VoIP phone systems part of your company.
Pros:
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Flexibility: VoIP phone systems can be scaled to fit fast-changing needs without a complete overhaul.
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Technology: With VoIP phone systems, you'll enjoy the latest voice solutions--such as automated call forwarding, AI assistants, and more.
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Cost: It's generally cheaper to implement and maintain VoIP systems--and cheaper to make calls, too.
Cons:
- Connection: If you don't have the best internet connection, your VoIP phone system may experience reduced performance.
Landline
Landlines are the same phone systems you've likely been using for decades. They rely on bulky hardware and copper wires to keep you connected.
Pros:
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Simple: Because landlines don't rely on the internet, it's simpler to set realistic performance expectations.
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Familiar: Landlines have long been the go-to choice for phone systems, which means many workers already know how to use them.
Cons:
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Pricey: Landline phone systems cost a lot to install and maintain, and you generally have to upgrade your hardware to make them work.
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Inflexible: Need to scale? You're out of luck. Landlines generally offer one approach and one approach only.
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Limiting: Landlines handle calls fairly well, but they lack the high-tech features that make VoIP a winner.
Conclusion
While landlines still have their place in the communication toolbox, VoIP phone systems are the better choice for most businesses. Flexible, efficient, and full of the latest solutions, VoIP is one of the best ways to stay connected.
Is it time to upgrade your phone systems? Contact us today to get started with VoIP!
