When it comes to print management, you don't want a salesperson or a provider--you want a partnership. It's not always easy to know if you're getting print management services from the right company, but when you answer these simple questions, you'll start to see whether you've got a partnership or just a provider.
What to Ask
How do you tell if print management is working as efficiently as possible for your company? The key is to start with your provider. Ask these questions about your service and its effects--and if you notice places where you could be doing better, then you know that you need to find a partnership to help you really take advantage of print management.
- Is your print environment always being analyzed? If your provider doesn't do regular "check-ups" on your print environment, then small problems could be turning into big problems, and you could be missing out on possible benefits.
- Do you dread any type of transition? Sometimes change is difficult, especially when it comes to new software or processes--but if print management is causing you stress, then your provider isn't doing something right.
- Are your employees happy? Happy employees don't have to worry about downtime, updates, or flawed prints, and that can only be achieved by a print management partnership that relies on communication of goals, problems, and proactive plans for problem-solving.
- Is print management saving you time, money, and stress? This is the real measure of print management's success. If you don't think you're cutting down on excess printing, saving time on updates, and resting easy with the knowledge that your print security is under control, then it's time to find a new provider.
Remember, the key to efficient print management is to find a partnership, not just a provider. If that's what you're looking for, contact us today!
