If you've never had managed IT services or IT network services, you may not be sure exactly what to expect. What will your provider do? Will you still be responsible for anything? Do you get the final say on big decisions? Here are the answers to these big questions (and more)!
A Closer Look At Managed IT Services
IT network services, managed IT services, and even other solutions like managed print will all follow the same basic blueprint. The idea is to choose a provider who can handle some or all of your responsibilities for you, managing everything from day-to-day problems to large-scale data breaches.
But what does that partnership actually look like? Here are a few key things to expect from managed IT and IT network services:
- Security
Security is one thing you'll probably want to outsource to your provider. They're experts in finding and addressing vulnerabilities across your tech environment--and they do it all without interrupting workflows or efficiency.
- Compliance
While your managed IT services provider might not immediately know all the compliance regulations in your industry, they'll work with you to uncover every detail. Once they know where to focus, they can help you stay compliant in better, smarter ways.
- Maintenance, Updates, and Repairs
Breakdowns and downtime are a thing of the past with managed IT and IT network services. Your provider will perform maintenance, software updates, repairs, and proactive service to keep everything running smoothly.
- Upgrades
Technology doesn't last forever. Managed IT services providers know how to spot a machine or software that isn't doing its job anymore--and, better yet, they can help you budget for the right upgrade.
- Support and Troubleshooting
While you get the final say on decisions in your company, you can still ask your managed IT provider for support on any questions that might come up. You can also trust that they'll be available 24/7 for troubleshooting and solutions.
Conclusion
Managed IT services and IT network services may be a new idea to you, but the truth is that they're based on some very familiar principles. In fact, as you work with your provider, you'll likely find that your new solutions and options are based on best practices and common sense approaches that were there all along.
Ready to see what your managed IT services and IT network services experience could look like? Contact us today to get started!
