Fail-Safe Tips for Selecting a Business Phone System

business phone in use

Despite the focus on digital files and mobile devices, your business still needs a phone system. With so many advances in technology, business phone systems are more sophisticated and cutting edge than ever. With so many options available, there is one for every company, regardless of size, industry, or budget.

Why You Need a Phone System

While smartphones are great and enable you to do just about anything, they don’t necessarily replace the need for a phone system. Having a dedicated phone line lends credibility to your business. Customers, clients, and vendors want to know that they can reach you when they need to — and mobile technology is just not the same as an optimized business-specific phone system.

Narrowing the Field

Before you get started seeking a system, here are some important questions to answer:

  • Should we use a traditional landline or Voice over Internet Protocol (VoIP phone service)?
  • Do we require a cloud-based system or should we host in-house?
  • Should we implement a full phone system or a virtual attendant system?
  • What features do we need: paging, intercom, call forwarding, audio recording, smartphone integration?

Pinpointing Specific Needs

Once you have answered some general questions about your needs, you can dig deeper into the different phone systems available — VoIP being the most popular — and decide which one best matches your goals and budget.

Cost: Let’s be honest, sometimes the budget dictates what is realistic, but that does not mean you can’t get a great system that meets your needs. VoIP is a great, affordable option for most businesses.

Reliable Solution: You need a reliable communication system to run your business. A proficient phone system portrays confidence and professionalism — internally and externally.

Security: Keep your business safe from fraud, hackers, malware, phishing attempts, and more with a VoIP phone system from a reliable provider.

Scalability and Flexibility: Successful companies are those that are mobile, flexible, and scalable — and have the technology to match. Be sure your new phone system has the features to keep pace with your needs and growth.

If you are ready to get started, contact us today to learn more.