Regardless of whether you are looking to start a new business or upgrade an existing one, one of the biggest decisions you will have to make has to do with your phone system. There are several questions and factors that you need to consider before you make a final decision. For example, do you need virtual phone services? Or do you need physical phones? Fortunately, there are countless options, allowing you to find the right business phone system for your needs.
A Virtual Phone System
A virtual phone system is kept off-site. This means that the actual system resides somewhere other than your primary business. This means that your main business phone number can be sent nearly anywhere, thanks to the internet. This can be sent to desk phones, home phones, mobile phones, desktop computers, and more. In addition, virtual phone systems provide other useful features, including call forwarding, automated menus, voicemail, call screening, and even faxing. Virtual phone systems tend to be less expensive because they don't need any advanced equipment or software. Furthermore, these systems allow remote employees to communicate from almost anywhere. For this reason, virtual phone systems have become incredibly popular.
The Traditional Landline
Landlines are the traditional phone system. They have been around for decades. A utility company furnishes this type of phone system. They run via copper wiring installed by the telephone company. For landlines to work, you will need the right hardware. This hardware offers features such as call transferring and call directories; however, these systems are old and tend to be more expensive. On the other hand, many businesses like familiarity.
Voice over Internet Protocol Phone Systems (VoIP)
VoIP phone service uses an internet connection and provides access to benefits that used to only be found with large businesses. Some of the features include call queues, automated attendants, and even computer-integration. Voicemails can be sent to computers, and email inboxes can be turned into softphones. Remote workers can also use their mobile devices to access the company's phone systems remotely when required.
Rely on Hilyard's Business Solutions
At Hilyard's Business Solutions, we can help you find the right phone system to meet the needs of your business. Contact us today to learn more!