Landline telephone service is quickly ending in the business world, and it happened faster because of the coronavirus pandemic and the quick shift to working from home.
But, it was probably a good thing. Suppose your company has internet access (which, of course, you do). In that case, you can connect your telephone service with the internet for cloud-based voice hosting services like VoIP and other internet-based phone systems to establish connectivity from anywhere. These are phone systems that work the way you do and allow your employees and clients to communicate from wherever, whenever.
Updating Phone Systems for Improved Communication
Client communication is key, and being available, responsive, and knowledgeable can be the difference between your company finalizing a big deal or losing it. Make sure your teams have what they need to be successful with VoIP phone systems.
The Productive Remote Team
How do VoIP systems support the remote workforce? It allows employees to access their work phone line from their personal electronic devices and easily forward calls and voicemails anywhere. Here are the three ways it works for you.
1. One phone call
Customers don't have to make multiple phone calls, try other numbers, or redial to get a cell phone for someone working off-site. One phone call to the number they use will be routed to the person they need to contact -- done!
2. Clear messages
Voicemails are often easier to act on when they are transcribed and can be read.
3. Flexible options
Your teams can move workstations or locations without interrupting their client connections.
Call to Make the Change!
Make the call to change how your customers call you - reaching out to Hilyard's Business Solutions is the first step to shifting how you work with voice communication. Let's talk.
