Office Phones Salisbury MD

Call Center Phone System Must-Haves

Posted by on September 11, 2019

With much of the focus on computers, printers, and smartphones, it can be easy to overlook the importance of business phone systems. And, while all businesses have unique telecom needs, call centers require an exceptional amount of specialized equipment. These demands can be overwhelming, but we have rounded up a list of the top phone system must-haves for any call center environment.

Testimonials

Our company has been working with Hilyard’s since we opened.

The service is great! Anytime we have a problem a tech is available almost immediately.

Our account executive is on top of everything and often reaches out to ensure that everything is going well.

Ali Charowsky | DHIN - Delaware Health Information Network
St. Elizabeth High School has been a client with Hilyard's for two decades and we have received wonderful customer service through our account representative and the service representatives who come to our campus. Over the years, we feel we have come to know the Hilyard's personnel as knowledgeable and qualified professionals as well as supportive participants to our academic and school improvement initiatives. With their assistance, our offices have been able to network copy machines to computer workstations to economize time and resources. On each level of our administration as a school- advancement, educational program, faculty and staff - the company has demonstrated a genuine understanding of the educational environment and budget when suggesting products and offering services. We are very pleased with all aspects of our association with Hilyard's.

Shirley W. Bounds | St. Elizabeth High School
Hilyard's came to my workplace and made a commitment that they could meet our needs and we would not have to worry about our equipment. They were right! Since we made the move to Hilyard's 4 years ago, the decision has never been regretted. It was their rapid service and professionalism that wowed us! We look forward to having them take care of our equipment needs for a long time! Keep up the great work!

Tony Browning | Hirsh Industries